By Richard Klein & Vanesa Pereira Gandolfo
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September 23, 2020
Written by Richard Klein & Vanesa Pereira Gandolfo Hiring a cleaning company can be a challenging process, filled with considerations that might not be immediately apparent. This article will highlight some of the things to consider when choosing a cleaning company. One of the common mistakes that many people make is using price as the primary, or sole consideration when making a selection. The adage " you get what to pay for" is true in cleaning as it is with most other businesses. Cleaning companies add value in terms of your company's "face" to your clients, in addition to preventing infection and disease. A clean, sanitary environment can help increase productivity and reduce the number of sick days taken by your staff. Valuing your cleaning services allows the company to properly recruit and hire, compensate their team members in a fair matter, invest in training and equipment and remain viable for the long term. Another often overlooked component is your cleaning company's perception of the relationship. Does your company view you as a partner or an adversary? Are communications open and proactive? Is there flexibility in scheduling and staffing based on your needs? Are billing practices transparent and fair? Involvement in professional and community associations should also be a prerequisite. Professional associations provide certifications, endorsements, and education that demonstrates the company's values and mission. As with many industries, technology, has produced a revolution in cleaning capabilities ,particularly in the area of measuring and verifying results. Is your company moving beyond sight and smell as their primary method of determining cleanliness? On a more basic note, it goes without saying that a cleaning company should be able to provide proof of insurance, a description of hiring and training protocols, proof of compliance with labor laws, safety compliace, and references. I hope this article has provided a helpful checklist to be considered prior to making a decision on which cleaning company to hire. While hiring any service provider can be complex, a little due diligence can go a long way toward ensuring a long term, mutually beneficial relationship.